Sprout Social provides a single platform for businesses to manage their end-to-end social media engagement with their customers. This saves both time and money while also improving interaction with the brand.
Sprout Social is a social media management platform designed for businesses of all sizes. It’s workflow capability enables you to efficiently plan and manage social media engagement for your business. Here are just a few features of this innovative service:
Manage social media engagement across multiple outlets from one dashboard
Enable customer interaction across customer support, marketing, sales, or other teams
Reports, analytics, and customer profiling to help improve the quality and relevance of your engagement.
This service is easy to use and offers a variety of low-cost monthly plans to fit practically any budget.
Being active on social media is essential when doing business in today’s world. Thus, it’s important for businesses take the time to build their social media presence – and to do it right. Sprout Media has some great benefits for businesses of all sizes.
The following are examples of what this service has to offer:
Unified inbox to streamline engagement
Ability to create customized reports based on data that’s relevant to your business
Advanced scheduling tools to support campaigns
Workflows that support collaboration across departments
Integration with other toolsets like ZenDesk or UserVoice
Overall, Sprout Social can help you save time, improve efficiency, and most important — increase the effectiveness of your customer engagement. If done right, this will translate into benefits in both the top and bottom line.
SproutSocial offers a one month free trial for businesses who want to see for themselves as to what the service has to offer.
The following monthly plans are available for purchase:
Deluxe is $59 per user, per month for up to 10 profiles
Premium is $99 per user, per month for up to 20 profiles plus additional features like helpdesk integration
Team is $500 per month for three users along with premium features, 24/5 support, and custom branding
Each of the plans include items such as a social inbox, comprehensive reporting, and much more depending on your business needs.
It’s vital that a business maintains a social media presence to engage, support, learn from, and communicate with customers. However, managing social media can be tedious. Solutions like SproutSocial help simplify and improve your social media interactions with customers.
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